Privacy Policy

Your privacy is important to us. This privacy statement explains all details regarding the way Hola Mundo Spanish (“we”, “us” or “our”) processes your personal data, how and with what purposes.

We clearly invite you to read all the details in this privacy statement, alongside with our Terms and Conditions, before providing your personal data to our website (with domain holamundospanish.com).

It’s also important to mention that this privacy statement applies only to the actions of HolaMundoSpanish and Users with respect to this website. It doesn’t extend to any websites that could be accessible through our website, such as social media websites.

Data collected by us

We may collect the following personal data from you:

• Name
• Contact information, such as email addresses or telephone numbers

Both of them, in accordance with this privacy policy.

How we collect the data

We may collect your data in the following ways:

• Providing by you to us
• Providing by third party sources
• Collected automatically

Providing by you to us

We can collect data provided by you using the following ways:

• When you contact us through our website
• When you enter a survey or promotion through our social media channel
• When you make a payment to us, through our website
• When you choose to receive marketing communications from us
• When you use or buy our products or services

Each of them in accordance with this privacy policy.

Providing by third party sources

We also might receive data about you from the following publicly available third party sources:

• Facebook
• LinkedIn
• Instagram
• Youtube

Collected automatically

When you access our website, we might automatically collect data from you (depending on your browser configurations. For more info visit Cookie Policy).

This collected data can include:

• Your IP address
• Visited time and date
• Pages visited
• The way you interacted with our website, like the links clicked and the time spent viewing each content.

How we use the data

The collected data is used to improve our product/service. We use this collected data for:

• Website improvements
• Products/services improvements
• Communication by email of marketing materials that might interest you
• Contacting via email or telephone for market research purposes. Resulting information may be used to update our website

In each case, in accordance with this privacy policy.

If you are not satisfied, you have the right to object in certain circumstances. Visit the Your Rights section for more information.

Marketing materials

For the communication of marketing materials by email to you, we will need your consent, whether via a opt-in or soft-opt-in:

• opt-in consent is the type of consent where we are required to obtain your explicit consent, that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we will provide
• soft-opt-in consent is a specific type of consent which applies when you have previously engaged with us. For example, if you contact us regarding a particular product or service, we will assume that you provided your consent (unless you explicitly specified to opt-out) to receive marketing materials of similar products and/or services

If you are not happy, you can always withdraw your consent. For more information check Your Rights section.

Who we share data with

We may share your data (only when strictly necessary) with the following groups or people:

• Contractor(s) that needs to perform a security change or an upgrade of our website (in accordance with this privacy statement)
• Third party payment providers, who process payments as well as refunds over our website
• Analytical tools, such as Microsoft Clarity, Google Analytics and Facebook Pixel. For more information visit Microsoft Privacy Policy, Google Privacy Policy and Facebook Pixel Privacy Policy
• Email marketing tools, such as MailerLite. For more information visit MailerLite Privacy Policy

Measures to keep your data secure

We will use technical and organisational measures to safeguard your data. Such as:

• Access to your account is controlled by a password and a user name that is unique to you
• Secure servers to store your data

Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your data, please let us know immediately by sending us an email to info@holamundospanish.com

Data retention

We will hold your data on our systems until you request to delete it. However, it may persist on a backup or archival media for legal, tax or regulatory purposes.

Your Rights

You have the following rights regarding your data:

• Right to access, to request copies of the information we hold about you at any time, or that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is “manifestly unfounded or excessive”. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
• Right to correct, the right to rectify your data if it is inaccurate or incomplete
• Right to erase, the right to request that we delete or remove your data from our systems
• Right to restrict our use of your data, the right to “block” us from using your data or limit the way in which we can use it
• Right to data portability, the right to request that we move, copy or transfer your data
• Right to object, the right to object to our use of your data including where we use it for our legitimate interests

For enquiries, regarding your rights above, or withdraw your consent to the processing of your data, please contact us via this email: info@holamundospanish.com

It is important to keep your data accurate and current. Please keep us informed if your data changes during the period for which we hold it.

Links to other websites

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy doesn’t extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Cookies

This website places and access certain Cookies on your computer. These Cookies are required to improve your experience as well as making the website working properly. Nevertheless, we have carefully chosen these Cookies to ensure that your privacy is protected and respected at all times.

For more information visit our Cookies Policy

General

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

Changes to this privacy policy

We have the right to change this privacy policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately notified on our website and you are deemed to have accepted the terms of the privacy policy on your first use of the website following the alterations.

You may contact us by further queries via email at info@holamundospanish.com